Supporting the Big Bear Alpine Zoo
at Moonridge since 1989



Friends of the Big Bear Alpine Zoo

Docent / Volunteer Program

  • Applicants will be contacted to schedule a pre-screening interview
  • You must have completed a pre-screening interview. NO EXCEPTIONS.

We are seeking professionally minded volunteers!!

  • We are looking for volunteers with a strong work ethic, who are responsible, dedicated and can commit to a project
  • This program is for people who enjoy learning about wildlife and the environment.
  • Like working with people who share the same interests and passion for animals.

All of our time is valuable, so please consider that we are only looking for people to help with the following duties before submitting an application.


Volunteer Docents

What is a Docent?

A Docent is a visiting teacher, lecturer or tour guide.


Docent Opportunities

  • Tours – conduct or help with tours of the Zoo for schools, churches, camp groups, as well as visitors from around the world.
  • Zoo Roamer – Educating the public about the zoo, its unique residents and patrol the zoo to make sure our animals stay safe.


General Volunteers

Volunteers can help with a variety of activities around the zoo, we’ve got something for everybody!
Below are some examples:

  • Cashier – Gift Shop & Snack Shack
  • Gardening
  • Kitchen – prepare diets for animal
  • Membership table
  • General Information Table
  • Fundraising
  • Survey Taker
  • Educational Table
  • General Maintenance / Carpentry / Handy Person
  • Enrichment – create feeding, play devices and special foods
  • Special Events – assist with crafts, games, raffles, educational questionnaires, scavenger hunts, etc.


  • All Docents / Volunteers must enjoy working with adults and children.
  • All Docents / Volunteers must purchase a “Friends of the Big Bear Alpine Zoo” shirt, as there is a uniform requirement.
  • All Docents / Volunteers must be a member in good standing with the “Friends of the Big Bear Alpine Zoo”.
  • All Docents / Volunteers must conduct themselves in a professional manner.


Volunteer Hours Per Year

A minimum of 40 volunteer hours MUST be completed during our fiscal year to be considered an “Active” docent.



  • MUST be a least 18 years of age
  • All Docents / Volunteers MUST maintain a membership with the Friends of the Big Bear Alpine Zoo.
  • All Docents / Volunteers MUST be fingerprinted and background checked by the County of San Bernardino. This service is offered free of charge through the Big Bear Valley Recreation & Park District AFTER the required training classes have been completed. Until this process has been completed AND approved, your ability to participate will be very limited. The fingerprinting and background check is for the safety of the zoo visitors, and is required by law.
  • You will only be considered a Docent / Volunteer AFTER you have been approved for the program.


All Docent / Volunteer candidates MUST complete an application prior to classes.

(click here for on-line application


You can mail your application in by downloading the Docent / Volunteer Application


You can pick one up at: 41220 Park Ave., Big Bear Lake, CA 92315

(From Big Bear Blvd, turn north onto Mountainaire. When you get to Park Ave., in front of you will be a driveway into Swim Beach. We are located in the parking lot of Swim Beach, in the building to your right.)


For additional information, email or call (909) 878-4200